Issues
Overview
The issue is an error or failure of a test case that
produces an unexpected result or to behave in an unusual way.
- QA Touch has In-built Issue Tracker which facilitates
- Add Independent Issue / Add Issues on the fly from the Test run
- Two-way linking of Issues with a Test case result
- Tracked Linked Issues with our suite of reports
Add Issue
- To Goto Issues Page, Click on Project->Issues Menu
- Click on "+ Add Issue" Button
- Enter the Issue Summary
- Choose priority and Status
- Enter the other Issue details, add attachments(optional)
- Click on Save
Custom fields option in add issue
1.We can easily add custom fields in the add issue form-under Custom fields tab
Bulk Update Issues
- In Issues page, Select the Issues need to be updated
- Bulk Action section slides down
- Choose the values for displayed fields to Bulk update Issues

Link Testcase
- In Issues Page, Click on more->Link Test Case option
- Select the module
- Choose the Test cases to link (Note: you can filter Test cases by tags here)
- Click on Save Button to link selected cases with the Issue

Import
- In Issues List page, Click on Import Button
- Upload the file(CSV, XLS, XLSX) to import
- Map the fields in your file with QA Touch Issue fields
- Click on Import button
(Note: Issue with valid status, priority, severity,
environment, Issue type will only be imported)

Add comment
- In Issues Page, Click on More->Comments
- Enter the comments(You can enter comments with emoji)
- Select Status and Assigned to
- Click on save

View Comment
- In Issue View page, Click on Comments History
- In this page, you can
i. Add a comment
ii. Reply to a comment
iii. Edit a comment(Created by you)
iv. Delete a comment(Created by you)

View Linked Testcases
- In Issue View page, Click on Linked test cases
- Here you can View/Filter/Unlink Linked Test cases

View Linked Issues
- In Issue View page, Click on Link Issues
- Here you can View/Filter/Unlink Linked Issues

Bulk Delete
- In Issue list page, Click on the check box in header
- Now You can view the filter overlay
- Here you can delete the issues by click the Delete button

Issue Filter
We can filtered the issues by following fields
- status
- Priority
- Severity
- Bug Type
- Operating systems
- Assignee
- Created By
- Environment
- Release
Filter - Created By
- In issue filters “Created by” options - we can filter the issues based on the created by users
- Click on the Created by field in the filters and select the user
Issue share by email
- Issues can be share by email
- Click on the 3dots(Actions) near a issue and select share by email
- Select or enter an email id and click share issues.

Others
- Filter: Click on this button to filter Issues based on
(Module, Priority, Severity, Issue type, Assigned user)

- Overview: Click on this button to view Issue Stats
(Number of Issues based on Status, Priority, Severity)

- Export: Click on Export to export all the Issue
in several Formats(CSV, XLS, XLSX, PDF)
