Issues

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• Overview
• Add Issue
• Bulk Update Issues
• Link Test Case
• Import
• Add Comment
• View Comment
• View linked Test Cases
• View link Issues
• Bulk Delete
• Issue Filter
• Share Issue By Mail
• Others

Overview

The issue is an error or failure of a test case that produces an unexpected result or to behave in an unusual way.

1. QA Touch has In-built Issue Tracker which facilitates
2. Add Independent Issue / Add Issues on the fly from the Test run
3. Two-way linking of Issues with a Test case result
4. Tracked Linked Issues with our suite of reports

Add Issue

1. To Goto Issues Page, Click on Project->Issues Menu
2. Click on "+ Add Issue" Button
3. Enter the Issue Summary
4. Choose priority and Status
5. Enter the other Issue details, add attachments(optional)
6. Click on Save

Custom fields option in add issue

1.We can easily add custom fields in the add issue form-under Custom fields tab

Bulk Update Issues

1. In Issues page, Select the Issues need to be updated
2. Bulk Action section slides down
3. Choose the values for displayed fields to Bulk update Issues

Link Testcase

1. In Issues Page, Click on more->Link Test Case option
2. Select the module
3. Choose the Test cases to link (Note: you can filter Test cases by tags here)
4. Click on Save Button to link selected cases with the Issue

Import

1. In Issues List page, Click on Import Button
2. Upload the file(CSV, XLS, XLSX) to import
3. Map the fields in your file with QA Touch Issue fields
4. Click on Import button (Note: Issue with valid status, priority, severity, environment, Issue type will only be imported)

Add comment

1. In Issues Page, Click on More->Comments
2. Enter the comments(You can enter comments with emoji)
3. Select Status and Assigned to
4. Click on save

View Comment

1. In Issue View page, Click on Comments History
2. In this page, you can i. Add a comment ii. Reply to a comment iii. Edit a comment(Created by you) iv. Delete a comment(Created by you)

View Linked Testcases

1. In Issue View page, Click on Linked test cases
2. Here you can View/Filter/Unlink Linked Test cases

View Linked Issues

1. In Issue View page, Click on Link Issues
2. Here you can View/Filter/Unlink Linked Issues

Bulk Delete

1. In Issue list page, Click on the check box in header
2. Now You can view the filter overlay
3. Here you can delete the issues by click the Delete button

Issue Filter

We can filtered the issues by following fields

1. status
2. Priority
3. Severity
4. Bug Type
5. Operating systems
6. Assignee
7. Created By
8. Environment
9. Release

Filter - Created By

1. In issue filters “Created by” options - we can filter the issues based on the created by users
2. Click on the Created by field in the filters and select the user

Issue share by email

1. Issues can be share by email
2. Click on the 3dots(Actions) near a issue and select share by email
3. Select or enter an email id and click share issues.

Others

1. Filter: Click on this button to filter Issues based on (Module, Priority, Severity, Issue type, Assigned user)

2. Overview: Click on this button to view Issue Stats (Number of Issues based on Status, Priority, Severity)

3. Export: Click on Export to export all the Issue in several Formats(CSV, XLS, XLSX, PDF)